Introduction:

A leading financial firm was struggling with mismatched client account records after migrating their data to Salesforce. The inaccuracies in the records were causing delays in account reconciliation, errors in financial reporting, and, ultimately, impacting decision-making. In search of a solution to streamline this process, the firm turned to AiSynapTech, an expert in Salesforce solutions. 

The Problem:

Challenge: Mismatched client account records post-migration caused significant inefficiencies. 

Mismatched records delayed account reconciliations.

Errors in client data led to discrepancies in reports.

Time-consuming manual checks were required to identify and fix errors.

The data migration process resulted in incomplete mappings.

Internal teams were overwhelmed by the volume of data errors.

Without proper data alignment, the financial firm faced continuous disruption in day-to-day operations, making it difficult to maintain accurate and up-to-date client information.

Our Approach:

To address these challenges, AiSynapTech’s team leveraged their expertise in Salesforce data migration, utilizing a combination of advanced tools and thorough pre-migration processes to ensure the integrity of the data. Our solution was focused on addressing the root cause of the mismatched records. Key Steps Taken: 

Conducted a comprehensive audit of existing data and records.

Defined standardized data formats to ensure consistency.

Validated data mappings pre-migration to identify potential issues.

Automated data cleaning and transformation procedures.

Developed a robust post-migration validation process for continual accuracy.

By proactively addressing the issues before and during migration, AiSynapTech ensured that client records were properly aligned, reducing future complications and enhancing the data’s quality.

The Solution:

AiSynapTech’s solution involved two primary components: pre-migration data standardization and validation of data mappings. This strategy ensured the accuracy of the migrated records and minimized any discrepancies or mismatches post-migration. The final solution was a seamless Salesforce environment with cleaned, standardized data that aligned with the firm’s business processes. Solution Details: 

Standardized the client data based on pre-defined formats.

Validated all client records before data migration.

Automated data transformation and mapping processes.

Integrated real-time data validation checks within Salesforce.

Enabled easy reporting and real-time error detection post-migration.

With these steps, the client was able to achieve high-quality, validated data and an optimized Salesforce setup that would improve future business operations.

The Results

KPI

Before AiSynapTech 

After AiSynapTech 

Improvement 

Reconciliation Speed 

5 days per account 

1 day per account 

92% faster 

Reporting Accuracy 

78% accuracy 

99% accuracy 

21% improvement 

Manual Error Fixing 

10 hours/week 

2 hours/week 

80% reduction 

The firm was able to streamline operations, drastically reducing reconciliation time, improving reporting accuracy, and saving time on manual error detection. This led to higher operational efficiency, better client satisfaction, and an overall improvement in decision-making processes. 

Client Feedback

“Working with AiSynapTech was a game-changer for our data migration project. Their expertise in Salesforce and meticulous approach to data validation resulted in seamless migration and significantly improved the quality of our client records. We saw an immediate improvement in our reporting and reconciliation processes, which saved us valuable time and resources.” 

Looking for similar results? Talk to our Salesforce consultants today.

Check out our Salesforce Data Migration Services for more information on how we can help your business streamline data management and improve efficiency.

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Enabled easy reporting and real-time error detection post-migration.

Enabled easy reporting and real-time error detection post-migration.

Enabled easy reporting and real-time error detection post-migration.