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In the fast-paced world of vocational training, an efficient admissions and enrollment process is critical to attracting and retaining students. A vocational training provider faced challenges with their outdated, manual application processing system, which was causing delays and affecting enrollment rates. They turned to AiSynapTech to streamline the process and enhance their student experience with Salesforce Education Cloud customization.
The vocational training provider’s admissions process was bogged down by manual data entry, slow response times, and disjointed communication channels. This inefficiency was leading to long application processing times, delayed communications with prospective students, and ultimately, lower enrollment rates. The client needed a solution that would automate admissions, improve onboarding, and accelerate enrollment. Challenges:
Staff spent excessive time inputting data and handling applications.
Lack of automation meant delayed responses to prospective students.
The existing system couldn’t handle a growing volume of applications.
Prospective students lost interest due to slow responses and long wait times.
The organization used multiple systems that didn’t integrate well, resulting in inefficiencies.
AiSynapTech’s team of Salesforce experts identified the root cause of the issue and tailored a solution using Salesforce Education Cloud to automate admissions workflows. We implemented a custom solution that automated application processing, streamlined communication channels, and improved the overall student experience. Our strategy was focused on reducing manual labor, speeding up response times, and enhancing the scalability of the system.
Integrated the Education Cloud to centralize data and enhance workflow automation.
Developed admission pipelines that automatically route applications and notify staff and students.
Set up automated emails and alerts to keep students informed throughout the process.
Enabled real-time reporting for better decision-making and student tracking.
Built a system that could easily handle increasing volumes of student applications.
AiSynapTech delivered a custom Salesforce Education Cloud solution that automated the entire admissions pipeline. From the moment an application was submitted, the system routed it to the appropriate department, eliminating manual sorting. Automated communications ensured prospective students received timely updates on their application status, while the integration with existing tools created a seamless experience for staff and students.
Applications were automatically categorized and assigned to the right departments for faster processing.
Automatic notifications and personalized emails were sent to students to keep them engaged.
Existing tools were integrated into Salesforce, streamlining data management and improving workflow efficiency.
Prospective students enjoyed a smoother application process, resulting in better engagement and fewer drop-offs.
The system was designed to handle increasing numbers of applicants without compromising efficiency.
KPI
Before AiSynapTech
After AiSynapTech
Improvement
Application Processing Time
10 days on average
5 days on average
48% faster
Enrollment Rates
65%
79%
22% increase
Student Engagement
Low, delayed responses
High, timely communications
Significant increase in engagement
The implementation of Salesforce Education Cloud led to a 48% faster application processing time and a 22% increase in enrollment rates. The system also streamlined communication, reducing staff workload and providing a more positive experience for students.
“AiSynapTech’s Salesforce solution completely transformed our admissions process. We’ve seen a significant increase in enrollments and much faster application processing. The automation has freed up our team to focus on what matters most—supporting our students.” – Head of Admissions, Vocational Training Provider
