Case Study > AI

How AiSynapTech Helped a FinTech Firm Cut Chargebacks by 70% with Real-Time AI Fraud Detection

Introduction

In today’s fast-moving digital economy, trust and security are non-negotiable—especially in financial services. For one FinTech firm, the stakes were high: a surge in fraudulent transactions and chargebacks was eroding customer confidence and putting a serious dent in revenue. That’s where AiSynapTech came in. 

The Problem

As digital transactions surged, so did fraudulent activity. The FinTech client was struggling to keep pace with increasingly sophisticated fraud attempts. Their legacy fraud detection systems were reactive, slow, and reliant on static rule-based mechanisms that couldn’t keep up with evolving criminal tactics. Key pain points included: 

A high volume of undetected fraud attempts slipping through the cracks

Frequent chargebacks damaging customer relationships and financial stability

Manual reviews delaying transaction approvals and frustrating legitimate customers

The client needed a smarter, faster way to fight fraud—without compromising user experience or operational efficiency.

Our Approach

AiSynapTech’s team of AI specialists partnered with the client to deliver a tailored, machine learning-powered solution designed to detect and prevent fraud in real time. Our approach was both strategic and deeply technical: 

Behavioral Pattern Analysis:

We began by analyzing millions of historical transactions to identify behavioral norms across user segments. This formed the foundation for detecting anomalies that signal fraud.

Custom Machine Learning Model:

We developed a supervised machine learning model trained on both fraudulent and legitimate transaction data. The model incorporated features like device fingerprinting, transaction velocity, geolocation, and behavioral analytics.

Real-Time Decision Engine:

Our engineers built a real-time decision engine that integrated with the client’s payment gateway. It flagged suspicious transactions instantly, triggering automated verification or blocking workflows.

Continuous Learning Loop:

To stay ahead of new fraud techniques, we implemented a feedback loop where the model retrains itself regularly using fresh data and outcomes.

The Solution

Within weeks, AiSynapTech delivered and deployed a robust real-time fraud detection system customized to the client’s infrastructure and risk profile. The system included: 

Real-Time Monitoring Dashboard:

Gave internal teams visibility into transaction flows and flagged risks

Automated Risk Scoring:

Assigned dynamic fraud scores to each transaction based on a range of behavioral and contextual factors

API Integration:

Seamlessly integrated with the client’s existing tech stack, ensuring minimal disruption to their operations

Scalability:

Designed to handle transaction spikes without compromising accuracy or speed

This AI-powered system didn’t just react—it predicted. Fraud attempts were caught at the point of transaction, before any damage was done.

The Results

Metric 

Before AiSynapTech 

After AiSynapTech 

Fraud Detection Rate 

65% 

92% 

Chargeback Rate 

High 

Reduced by 70% 

Manual Review Workload 

Heavy 

Significantly Lower 

Customer Transaction Delays 

Frequent 

Greatly Reduced 

AiSynapTech’s fraud detection solution delivered immediate and measurable impact: 

92% of fraud attempts identified in real time

70% reduction in chargebacks within three months

Improved transaction approval rates by reducing false positives

Decreased manual reviews, saving time for fraud and compliance teams

Ongoing model optimization through continuous feedback

Client Feedback

AiSynapTech transformed our fraud prevention capabilities. Their system was not only fast and accurate but also tailored to our business model. The drop in chargebacks alone made a big difference to our bottom line—and our customer experience has never been better.” 
Chief Risk Officer, FinTech Client 

Looking for similar results?

Talk to our AI consultants today and see how intelligent fraud detection can protect your revenue.

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